Maintenance

Fix it before the guest notices.

Work orders from any source, preventive maintenance for every asset, and a technician app with the full history of each room and machine.

app.stayapps.io / maintenance

Work orders

Open 4Overdue 1
  • AC rattlingHigh#128·304·Assigned to Karim 1 Open
  • Leaking faucetMedium#127·212·Assigned to Karim In progress
  • Bulb outLow#125·Lobby·Assigned to Nadia Done
What you get

Everything in the Maintenance module

Work orders from any source, a preventive maintenance calendar for every asset, and a technician app with the full history of each room.

  1. 01

    Work order dashboard

    Every request in one place: open, pending, in progress, completed, overdue. Filter by status, priority, location, technician or asset type. Urgency is visible at a glance.

    Why it matters

    Complete visibility and control over maintenance so nothing falls through the cracks between shifts.

  2. 02

    Report from anywhere

    Issues come in from the housekeeper app, the staff portal, the front desk, or a QR code in the room or corridor. Categorize (plumbing, electrical, HVAC…), set priority, attach photos or video, and assign to a technician or team.

    Why it matters

    Reporting takes seconds from any source, so problems are logged the moment they are seen.

  3. 03

    Preventive maintenance scheduling

    Build schedules for critical assets (HVAC, boilers, elevators, kitchen equipment) by time, usage or meter reading. Attach procedures, checklists and required parts. Tasks are generated and assigned automatically.

    Why it matters

    Fewer breakdowns, longer asset life, regulatory controls done on time, and labor shifted from reactive to planned.

  4. 04

    The technician app

    Receive work orders with location, description, asset history, photos and manuals. Update status (accepted, en route, in progress, waiting for parts, done). Log time, parts used from inventory and resolution notes. Capture before/after photos. Works offline.

    Why it matters

    Higher first-time fix rates and less paperwork, because everything the technician needs is in his pocket.

  5. 05

    Asset register

    A central database of every asset: purchase date, warranty, serial number, manuals, service history and costs. QR codes for instant identification. Assets are linked to rooms and areas.

    Why it matters

    A full lifecycle view of each asset to decide repair vs replace and to claim warranties on time.

  6. 06

    Maintenance analytics

    Work order aging, response and resolution times, technician productivity, first-time fix rate, recurring failures by asset or location, preventive compliance, labor and parts costs.

    Why it matters

    Spot the high-maintenance assets and the recurring issues before they become capital expenditure.

See maintenance on your own rooms.

Book a 30-minute demo and we will set it up with your room list, then send you a quote.

No commitment. French and English.